Refund Policy
Dear customers, future customers and Friends!
We value your satisfaction and are committed to providing a fair and transparent refund process. Please review the following terms regarding refunds:
Eligibility for Refunds
- Products/Services Covered: Refunds apply to [specific products or services] purchased directly from us.
- Time Frame: Refund requests must be submitted within [specific time frame, e.g., 14 days] of purchase.
- Conditions: The product/service must be unused, unopened, or unaltered.
Digital products or services may only qualify for refunds if they are defective or not delivered as promised.
Non-Refundable Items
- [Examples: Sale items, gift cards, downloadable software, subscription services once accessed, etc.]
How to Request a Refund
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- Contact Us: Email [support email] or call [support phone number] with your order details.
- Provide Proof: Include your receipt, order confirmation, or proof of purchase.
Refund Processing
- If approved, refunds will be processed back to your original payment method within [specific time, e.g., 7–10 business days].
- Any shipping fees, handling costs, or processing fees may be non-refundable.