Frequently Asked Questions

What types of mortgage professionals do you work with?

I work with mortgage brokers, independent loan officers, and small-to-mid-size lenders across the U.S. Whether you’re solo or running a team, I provide reliable back-end support without the cost of hiring full-time staff.

What services do you offer?

I specialize in loan document review, file stacking, underwriting prep, closing disclosure audits, title/insurance coordination, and DMM Portal uploads. You can pay per loan or choose a subscription plan for ongoing support.

How does per-loan pricing work?

You pay a flat rate (starting at $35) per loan file for core services like doc review and file preparation. Add-ons like CD reviews or DMM uploads can be added as needed — no hidden fees, no surprise charges.

How do I submit a file?

Once you fill out the inquiry form or reach out via email, I’ll send over secure submission instructions using Dropbox, Google Drive, or your LOS system (like Encompass360). Files are handled with strict confidentiality.

How fast is turnaround?

Standard turnaround is 24–48 hours. Same-day rush is available for an additional $10 per loan. Subscription clients get priority scheduling and bonus perks.

Do you work with Encompass360?

Yes! I have hands-on experience with Encompass360, Fiserv, DMM Portal, DocuSign, and other LOS tools. I can also work within your internal systems if needed.

Can I book a discovery call?

Absolutely. Click here to schedule a free 15-minute call to talk about your pipeline, turnaround needs, and which plan works best for you.

How do you handle billing?

Once I receive your loan file or subscription request, I’ll send an invoice via PayPal or Square. No payments are collected through the site — just simple, direct billing for the work you request.