❓ Frequently Asked Questions
Lady & Data VA Services | Virtual Assistant Support for Solopreneurs & Small Businesses
1. What services do you offer?
We offer email & calendar management, data entry, mortgage closing support, CRM/document management, admin tasks, and custom services upon request.
2. How do your packages work?
We offer 3 packages: Silver (10 hrs/$300), Gold (20 hrs/$600), and Platinum (30 hrs/$900). Each includes core VA services with dedicated support time.
3. How do I get started?
Click “Start With a Package” or contact us to book a free discovery call. We’ll onboard you within 24–48 hours after confirming your plan.
4. Do you offer custom solutions?
Yes! We can create custom packages tailored to your business needs, task volume, or workflow style.
5. How do I communicate with my VA?
We connect via email, Zoom/Google Meet, Slack, or your preferred platform. Clear and timely communication is our priority.
6. What industries do you specialize in?
We have experience in mortgage, finance, healthcare, local government, insurance, and service-based businesses.
7. Is my business information safe?
Yes! We prioritize confidentiality and data security. NDAs are available upon request and all systems used are secured and password protected.
8. Can I carry unused hours over to the next month?
No, unused hours do not roll over, but we’ll remind you as you approach your limit so you can get full value each month.
9. How do I pay?
Invoices are sent monthly. We accept credit/debit cards, PayPal, and business bank transfers.
10. What makes Lady & Data VA Services different?
We bring 25+ years of real-world experience plus a degree in Business Admin & Entrepreneurship. We support you with strategy, not just task completion.