Refund Policy

Dear customers, future customers and Friends!

We value your satisfaction and are committed to providing a fair and transparent refund process. Please review the following terms regarding refunds:

Eligibility for Refunds

• Products/Services Covered: Refunds apply to [specific products or services] purchased directly from us.
• Time Frame: Refund requests must be submitted within [specific time frame, e.g., 14 days] of purchase.
• Conditions: The product/service must be unused, unopened, or unaltered.
  Digital products or services may only qualify for refunds if they are defective or not delivered as promised.

Non-Refundable Items

• [Examples: Sale items, gift cards, downloadable software, subscription services once accessed, etc.]

How to Request a Refund

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• Contact Us: Email [support email] or call [support phone number] with your order details.
• Provide Proof: Include your receipt, order confirmation, or proof of purchase.

Refund Processing

• If approved, refunds will be processed back to your original payment method within [specific time, e.g., 7–10 business days].
• Any shipping fees, handling costs, or processing fees may be non-refundable.